Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSBNK503 Mapping and Delivery Guide
Provide business advisory services within a financial services context

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSBNK503 - Provide business advisory services within a financial services context
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to provide advisory services to small businesses with the intent of stimulating community and business development and involves provision of business advice including the business planning, marketing and opportunity seeking processes required to identify and capitalise on business opportunities and develop financing proposals.It applies to individuals who provide specialised knowledge and services and have managerial responsibilities for building business and clients.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Evidence of the ability to:

develop business relationships with individuals, organisations and communities

evaluate potential business opportunities using client usage patterns, market and community data

assist clients to develop business plans, manage cash flow and negotiate service rates

match financial products, solutions and services to meet the specific needs of business clients

provide client referrals to other relevant business professionals if applicable

identify, model and sell products to support a range of business needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Contribute to identification of business opportunities
  • Foster business relationships with community members and business developers over time
  • Identify attributes, and service needs and wants of business clients as basis for tailoring communications and services
  • Provide support and advice to potential business operator or client in evaluating potential business opportunities and in identifying market potential of business opportunity
  • Provide support and advice to potential business operator or client in identifying financial, infrastructure and human resources required to realise business opportunity
       
Element: Provide advice about development of business plans and financing proposals
  • Explain requirements and structure of business plan to client
  • Provide advice regarding development of comprehensive business plan and its implementation
  • Provide advice regarding development of proposal for financing of business initiative which meets guidelines and requirements of organisation
  • Provide advice about benefits of accessing other relevant business professionals to ensure business venture has appropriate structure and is compliant with relevant legislation
       
Element: Provide high level and tailored business banking solutions and service
  • Analyse potential or current usage patterns of business and identify effective service and product options
  • Ascertain and evaluate business banking needs to identify products to manage business cash flow, and negotiate rates
  • Identify, model and sell products to support range of business needs including financial transactions, borrowing and leasing needs
  • Identify and implement banking services that assist with efficient management and statutory reporting of business
  • Coordinate service delivery to business client by other departments or units across organisation
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to identification of business opportunities

1.1 Foster business relationships with community members and business developers over time

1.2 Identify attributes, and service needs and wants of business clients as basis for tailoring communications and services

1.3 Provide support and advice to potential business operator or client in evaluating potential business opportunities and in identifying market potential of business opportunity

1.4 Provide support and advice to potential business operator or client in identifying financial, infrastructure and human resources required to realise business opportunity

2. Provide advice about development of business plans and financing proposals

2.1 Explain requirements and structure of business plan to client

2.2 Provide advice regarding development of comprehensive business plan and its implementation

2.3 Provide advice regarding development of proposal for financing of business initiative which meets guidelines and requirements of organisation

2.4 Provide advice about benefits of accessing other relevant business professionals to ensure business venture has appropriate structure and is compliant with relevant legislation

3. Provide high level and tailored business banking solutions and service

3.1 Analyse potential or current usage patterns of business and identify effective service and product options

3.2 Ascertain and evaluate business banking needs to identify products to manage business cash flow, and negotiate rates

3.3 Identify, model and sell products to support range of business needs including financial transactions, borrowing and leasing needs

3.4 Identify and implement banking services that assist with efficient management and statutory reporting of business

3.5 Coordinate service delivery to business client by other departments or units across organisation

Evidence of the ability to:

develop business relationships with individuals, organisations and communities

evaluate potential business opportunities using client usage patterns, market and community data

assist clients to develop business plans, manage cash flow and negotiate service rates

match financial products, solutions and services to meet the specific needs of business clients

provide client referrals to other relevant business professionals if applicable

identify, model and sell products to support a range of business needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Evidence of the ability to:

develop business relationships with individuals, organisations and communities

evaluate potential business opportunities using client usage patterns, market and community data

assist clients to develop business plans, manage cash flow and negotiate service rates

match financial products, solutions and services to meet the specific needs of business clients

provide client referrals to other relevant business professionals if applicable

identify, model and sell products to support a range of business needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to identification of business opportunities

1.1 Foster business relationships with community members and business developers over time

1.2 Identify attributes, and service needs and wants of business clients as basis for tailoring communications and services

1.3 Provide support and advice to potential business operator or client in evaluating potential business opportunities and in identifying market potential of business opportunity

1.4 Provide support and advice to potential business operator or client in identifying financial, infrastructure and human resources required to realise business opportunity

2. Provide advice about development of business plans and financing proposals

2.1 Explain requirements and structure of business plan to client

2.2 Provide advice regarding development of comprehensive business plan and its implementation

2.3 Provide advice regarding development of proposal for financing of business initiative which meets guidelines and requirements of organisation

2.4 Provide advice about benefits of accessing other relevant business professionals to ensure business venture has appropriate structure and is compliant with relevant legislation

3. Provide high level and tailored business banking solutions and service

3.1 Analyse potential or current usage patterns of business and identify effective service and product options

3.2 Ascertain and evaluate business banking needs to identify products to manage business cash flow, and negotiate rates

3.3 Identify, model and sell products to support range of business needs including financial transactions, borrowing and leasing needs

3.4 Identify and implement banking services that assist with efficient management and statutory reporting of business

3.5 Coordinate service delivery to business client by other departments or units across organisation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Foster business relationships with community members and business developers over time 
Identify attributes, and service needs and wants of business clients as basis for tailoring communications and services 
Provide support and advice to potential business operator or client in evaluating potential business opportunities and in identifying market potential of business opportunity 
Provide support and advice to potential business operator or client in identifying financial, infrastructure and human resources required to realise business opportunity 
Explain requirements and structure of business plan to client 
Provide advice regarding development of comprehensive business plan and its implementation 
Provide advice regarding development of proposal for financing of business initiative which meets guidelines and requirements of organisation 
Provide advice about benefits of accessing other relevant business professionals to ensure business venture has appropriate structure and is compliant with relevant legislation 
Analyse potential or current usage patterns of business and identify effective service and product options 
Ascertain and evaluate business banking needs to identify products to manage business cash flow, and negotiate rates 
Identify, model and sell products to support range of business needs including financial transactions, borrowing and leasing needs 
Identify and implement banking services that assist with efficient management and statutory reporting of business 
Coordinate service delivery to business client by other departments or units across organisation 

Forms

Assessment Cover Sheet

FNSBNK503 - Provide business advisory services within a financial services context
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSBNK503 - Provide business advisory services within a financial services context

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: